I help venture-backed startups build + scale their people operations fractionally.
15 years of experience. PHR certified. Strategy and operations, not just advice.
I'm Jessica Donahue, fractional HR leader & advisor.
Most founders don't need a full-time Chief People Officer yet. They need someone who's built people functions before, knows what investors look for, and can keep them from making expensive mistakes with their first 10, 20, or 50 hires.
That's what I do.
I've spent 15 years leading HR — first inside large companies, then exclusively with venture-backed startups. For the past six years, I've worked fractionally, which means my clients get senior HR leadership embedded in their business without the cost or commitment of a full-time hire. I do the strategy and the execution. Not just one or the other.
My goal is always to build something solid enough that you eventually outgrow me — and when you do, I help you hire and onboard my replacement.
What clients say about me
"If I could clone Jessica, I would!
I rely on her for her sound judgment and ability to navigate any employee situation that comes her way. She understands how to balance creating a great employee experience while meeting the needs of the business. As a leader, she is practical, realistic, empathetic, and proactive. I would work with Jessica again in a heartbeat."
— Anna, Operating Partner | VC Firm
“Jessica has been wonderful to work with.
She does not just complete something but takes the extra step to explain what she did, and why ensuring that you have the information for future reference or trainings. She is incredibly capable and able to work with minimal guidance. She is also very accessible and responds quickly to questions. We are very lucky to have found her to roll out our performance management process.”
— Jen, COO | Series B, Cybersecurity
"Jessica was a great addition to our team
in a time where we needed People Operations leadership. She is a great communicator and passionate about people. Our People Ops functions would not be where it is today without her.”
— Kevin, CFO | Series B, EdTech
I've spent 15 years in HR and the last six working exclusively with venture-backed startups before going fractional. I intentionally keep my client roster small so every client gets direct access to me — not a junior consultant or account manager.
I know what investors look for during due diligence because I've helped multiple clients get there. And my goal is always to build something solid enough that you eventually outgrow me — and when you do, I help you hire my replacement.
What I actually do
Things like:
Design your onboarding so new hires ramp fast
Build your performance review process before you need it
Set your compensation philosophy so offers are competitive and defensible
Coach your managers through the situations that don't have easy answers
Field HR questions from your employees directly — so they don't come to you
Keep you compliant as you hire across states
Prepare your people infrastructure for SOC 2 and investor due diligence
Help you select and implement the right HR tech for your stage
Ways to work with me
Fractional HR:
Embedded HR leadership — I become part of your team, handling both the strategy and the day-to-day execution.
Strategic guidance and hands-on execution
Employee-facing HR resource for your team
Embedded in your team meetings
BEST FOR:
Seed to Series B companies without a dedicated HR function
INVESTMENT:
$5–10k / month
HR Advisory:
Strategic HR guidance for founders whose internal teams handle implementation. I do the thinking; you do the doing.
Expert direction and frameworks
On-demand strategic guidance
Vendor and talent introductions
BEST FOR:
Companies with internal resources who need expert direction
INVESTMENT:
$2–4k / month
HR Tech Product Advisory:
Practitioner feedback for teams building HR or People Ops technology — from someone who's actually used these tools.
Real-world implementation perspective
Feedback on adoption vs. demo appeal
Ongoing advisory as you build
BEST FOR:
HR tech companies who want real-world insight before launch
INVESTMENT:
$3-5k / month
Resources for founders
The Difference Between Fractional HR vs. Hiring an HR Manager
by Jessica Donahue, PHR
PEO vs. Fractional HR: What's the Difference and Do You Need Both?
by Jessica Donahue
The Startup Founder's HR Guide: What to Build, When, and In What Order
by Jessica Donahue
Frequently asked questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Earlier than you think. Most founders come to me after something breaks — a compliance issue, a bad hire that cost them six months of runway, or a key person walking out the door. By then, we're doing damage control instead of building something solid.
The sweet spot is usually when you're between 10–30 employees, recruiting is eating into your time as a founder, or you're starting to hire across multiple states. A good rule of thumb: if people problems are showing up in your week more than once or twice, it's time to talk.
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The biggest one is that you get senior-level HR expertise exactly when you need it — without the cost or commitment of a full-time hire. At the early stage, you don't need a full-time People leader yet. But you do need someone who's built this before, knows what investors look for, and can keep you from making expensive mistakes with your first 10, 20, or 30 hires.
Beyond cost, there's speed. A fractional HR advisor has seen what works and what doesn't across dozens of companies at your exact stage. You're not paying for their learning curve. You're getting the shortcut.
And because I work with a small number of clients at a time, you're not getting a junior consultant with a checklist — you're getting an embedded partner who actually knows your business.
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Scaling People ops isn't just about adding headcount — it's about building the infrastructure that makes growth sustainable. Without it, things break quietly: culture drifts, managers struggle, compliance gaps compound, and your best people start looking elsewhere.
A fractional HR leader builds the foundation before those cracks appear. That means designing onboarding that actually sticks, building a compensation philosophy that holds up as you grow, putting performance management in place before you need it, and making sure your HR tech stack supports your team instead of slowing them down.
The goal isn't to create corporate complexity — it's to build just enough structure that your team can scale without the founder having to hold everything together personally. That's the inflection point most startups are trying to reach, and it's exactly what I do.
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PEOs are great at the transactional side of HR — payroll, benefits administration, basic compliance. I actually help clients select and implement them. What a PEO won't do is build your culture, design your compensation philosophy, coach your managers, or tell you that your interview process is why candidates keep ghosting you.
Fractional HR is the strategic layer. Think of a PEO as your HR software and me as your HR leader.
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With most firms, you sign a contract and get handed to a junior team member while a senior person shows up for the pitch and quarterly check-ins. That's not how I work.
I intentionally keep my client roster small so I can be truly embedded — not spread thin. When you work with me, you get me. I'm the one building your People programs, fielding your employees' questions, and sitting in your leadership meetings. There's no account manager between us.
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My engagements range from $2,000–$12,000/month depending on the scope of work. For context, a full-time VP of People at a tech startup typically runs $150,000–$200,000/year in salary alone — before equity, benefits, and the months it takes to hire them.
Fractional HR gives you that same level of strategic expertise, scaled to exactly what you need right now. Most founders tell me the ROI shows up faster than they expected — usually in the first hire we get right or the first compliance issue we avoid.
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Honestly? That's the goal. I'm not trying to be your fractional HR person forever. My job is to build People programs solid enough that your business eventually needs a dedicated, full-time leader — and when you get there, I help you do it right.
That means writing the job description, coaching you through interviews, and onboarding whoever comes next so nothing falls through the cracks. I work myself out of a job on purpose.
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Yes — and this is one of the areas where having fractional HR in place early really pays off. By the time you're raising a Series A or B, investors are looking closely at your people infrastructure: how you've structured comp and equity, whether your onboarding scales, and if your HR practices will hold up under scrutiny.
I know what investors look for during diligence because I've helped multiple clients get there. Getting your People programs in shape before the process starts — not during it — makes a real difference.
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Yes — and this is one of the areas where having the right People programs in place early really matters. SOC 2 auditors look closely at your HR infrastructure: background check processes, access controls, employee security training, offboarding procedures, and whether your policies are documented and consistently followed.
I've helped multiple clients get their SOC 2 certification and know exactly what auditors want to see on the people side. If you're planning to pursue SOC 2, the earlier we start building those foundations, the smoother the audit process will be.
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15 years leading HR teams
5 years of fractional experience
Bachelor's Degree in Human Resources
Professional in HR (PHR) certified
Trauma-Informed Workplace Practitioner certified
Korn Ferry Leadership Architect certified
Korn Ferry 360 certified

